Privacy policy

Last updated: October 7, 2026

At New Chahat Fashion ("we," "us," "our"), we only collect what we need to run the store and serve you well. This policy explains what we collect, why, who sees it, and what you can do about it.

What We Collect

What you give us:

  • Your name, email address and phone number
  • Billing and shipping addresses
  • Your order history and any messages you send us
  • Details you enter when you create an account or sign up for our emails

What we collect automatically when you browse:

  • IP address and approximate location
  • Device type, browser and operating system
  • Pages you view, how long you stay and how you found us
  • Items you add to your cart

We collect this through cookies and tools built into Shopify and Google Analytics.

What We Use It For

  • To process and ship your orders
  • To answer your questions and handle returns
  • To send order updates and, if you've signed up, offers and news
  • To spot and prevent fraud
  • To understand how people use our site and make it easier to use
  • To follow the law

We don't sell your personal information. We never have.

Who We Share It With

Only the people who help us run the store:

  • Shopify: our store platform, which handles orders, checkout and payments
  • Google Analytics: helps us see which pages people visit
  • Shipping carriers (USPS, UPS, FedEx): get your name and address so they can deliver
  • Payment providers: process your card securely

These companies may only use your information to do their job for us. We may also share information if the law requires it, or to protect our customers, our business or others from fraud or harm.

Cookies

Cookies are small files saved on your device. We use them to keep items in your cart, remember your preferences and measure site traffic. You can block or delete cookies in your browser settings. The site may not work properly without them, especially the cart and checkout.

Marketing Emails

If you join our email list, you can leave any time by clicking "unsubscribe" at the bottom of any email. We'll still send order and account messages, because you need those.

Payment Information

Card details go straight to Shopify's secure, PCI-DSS compliant checkout. We never see or keep your full card number.

How Long We Keep Your Data

We keep your information as long as it's needed to complete your orders, support you, and meet tax and legal requirements. After that, we delete it or anonymize it.

How We Protect Your Data

We use secure, trusted platforms, limit who can see customer information, and protect accounts with passwords. No website can promise perfect security, but we take it seriously, and we'll tell you if something affecting you goes wrong, as the law requires.

Your Choices

You can ask us to:

  • Tell you what information we hold about you
  • Correct anything that's wrong
  • Delete your information (some records we must keep by law, like tax records)
  • Stop sending you marketing messages

Email us at info@newchahatfashion.shop and we'll take it from there. We may ask you to confirm your identity first. Residents of California and some other states have extra rights. See our State Privacy Rights Notice.

Children

Our site isn't meant for children under 13, and we don't knowingly collect their information. If you think a child has given us personal details, tell us and we'll delete them.

Links to Other Sites

Our site may link to other websites. We don't control them and aren't responsible for how they handle your data. Check their privacy policies.

Changes to This Policy

We may update this policy from time to time. When we do, we'll change the "Last updated" date at the top. Using the site after that means you accept the changes.

Contact Us

Email: info@newchahatfashion.shop
Phone: +1 718-322-2108
Address: 114-15 Liberty Ave, South Richmond Hill, NY 11419, United States
Business Hours: Monday - Sunday: 10 AM – 8 PM (EST)